Jungala Aqua Experience at Vidanta Riviera Maya — Playa del Carmen, Quintana Roo

Ready to make a splash at this wildly exclusive waterscape? Jungala is a boutique luxury oasis dedicated to high-end lounging, sumptuous pampering, and the world's best water attractions.
Key facts
- Duration
- Full Day (6-8 hours)
- Meeting Point
- Jungala Aqua Experience, Entrada por estacionamiento de Cirque du Soleil JOYÀ Carretera Federal, 77740 Solidaridad, México
- Accessibility
- Partial Wheelchair Access
- Ticket type
- Mobile Ticket
Highlights
- VIP Cabanas
- World-Class Water Slides
- Lazy River
- Gourmet Dining
- Park Concierge
What to expect
Arrival & Free Parking
Arrive at the Cirque du Soleil JOYÀ theater entrance at Vidanta Riviera Maya. Parking is free, and internal transportation takes guests from the parking area to Jungala’s main entrance.
Park Rules
Outside food and beverages, drones, inflatables, and water shoes are not permitted. Cell phone protectors cannot be used on the water slides, and Jungala is a smoke-free environment.
Cancellation Policy
Once the reservation has been paid, cancellations and refunds are not available.
What's included
- Admission to Jungala Aqua Experience
- Unlimited access to all pools and water slides
- Concierge service
- Towels for use inside the park
- Spacious private showers
- Complimentary WiFi
What's not included
- Private cabanas
- Restaurants and bars
- Food and beverages
- Spa services
- Locker rental
- Boutique purchases
- Professional photos
From MX$1,261 per person — 10% off — was MX$1,401.
Cancellation policy
Refund — More than 7 days before: 100% · Between 3 and 7 days: 50% · Less than 72 hours: 0%. See the Terms & Conditions.
How the QR pass works
- Book and pay online.
- Your QR pass arrives by email.
- Show the QR at the entrance.
Frequently asked questions
How long does Jungala Aqua Experience at Vidanta Riviera Maya last?
Jungala Aqua Experience at Vidanta Riviera Maya lasts Full Day (6-8 hours).
What is included in Jungala Aqua Experience at Vidanta Riviera Maya?
Jungala Aqua Experience at Vidanta Riviera Maya includes: Admission to Jungala Aqua Experience, Unlimited access to all pools and water slides, Concierge service, Towels for use inside the park, Spacious private showers and Complimentary WiFi.
Where does Jungala Aqua Experience at Vidanta Riviera Maya take place?
Jungala Aqua Experience at Vidanta Riviera Maya takes place at Jungala Aqua Experience, Entrada por estacionamiento de Cirque du Soleil JOYÀ Carretera Federal, 77740 Solidaridad, México.
Can I cancel Jungala Aqua Experience at Vidanta Riviera Maya?
Refund — More than 7 days before: 100% · Between 3 and 7 days: 50% · Less than 72 hours: 0%. See the Terms & Conditions.
How does the QR pass work?
Book and pay online. Your QR pass arrives by email. Show the QR at the entrance.
How much does Jungala Aqua Experience at Vidanta Riviera Maya cost?
Jungala Aqua Experience at Vidanta Riviera Maya costs from MX$1,261 per person. 10% off — was MX$1,401.
Complete your adventure
- Xel-Há Adrenalina Tour — Transportation Included — from MX$3,330
- Xel-Há All-Inclusive Tour — Transportation Included — from MX$2,970
- Xel-Há All-Inclusive Admission — from MX$2,322
- Xel-Há Afternoon Admission — From 1:00 PM — from MX$1,602
- Tour XEL-HA AFTERNOON (transportation included) 1:00 p.m. — from MX$2,322
- Jungala Beyond Day Pass | Premium Waterpark Pass with Concierge & Jungle Adventure — from MX$1,493
Jungala Aqua Experience at Vidanta Riviera Maya — Playa del Carmen, Quintana Roo